PAI SECURE – 365 Days damage Protection

PAI SECURE – 365 Days DAMAGE PROTECTION

Your phone got damaged within 12Months from the date of purchase?

No worries with our Value Added Service, Pai Secure – Damage Protection.

With our Value added service, you will get up to 50% (Up to 180 Days 50%(excluding GST) and  181 to 365 Days 30%(Excluding GST))of the damaged phone basic value (excluding GST) as reimbursement. This reimbursement amount is not refundable in cash/cheque. Customer can buy any new phone only at Pai from this Approved amount. Customer has to pay the difference amount by card/cash, in case the value of the new mobile exceeds the reimbursement amount.

We will not ask any explanation from the customer regarding how it got damaged. Customer will get approval even if handset get damaged in two pieces

100% approvals for all genuine physical damages. Quicker approval process.

Terms & Conditions & Process:

•             Up to 180 Days 50%(excluding GST) and  181 to 365 Days 30%(Excluding GST)

•             Eligible within 12Months (365Days) from the date of purchase as per the date mentioned in the original invoice.

•             Customer has to visit to nearest pai store along with the damaged phone & original invoice.

•             Customer has to provide photocopy of the Government recognized ID proof. The name on ID Proof has to match with the name on the original invoice.

•             If customer wishes to get the damaged handset repaired from any service Centre, then customer should get it done at his own cost (Pai will not reimburse any repair cost under any circumstances).

•             If customer wishes to use PAI SECURE – DAMAGE PROTECTION, then customer needs to submit the damaged mobile phone and original bill to our store staff along with all accessories and original box.

•             Customer will get up to 50% of the damaged phone value (excluding GST) as reimbursement.

•             If accessories and original box is not there, then customer will get up to 40% of the CLAIM Value as reimbursement.

•             HO Confirmation in mail is must before communicating final approval to customer.

•             All process will be handled across the stores from Monday to Saturday – between 11am to 7pm. On holidays and Sundays, process will be handled on next working day.

•             This reimbursement amount is not refundable in cash/cheque.

•             This value added service is not applicable for Apple Models & EOL Models.

•             If the same model is not available in stock at Pai, then customer has to buy a different model at Pai. Customer has to pay the difference amount by card/cash, in case the value of the new mobile exceeds the reimbursement amount.

•             Customer can buy any new phone only at Pai from this up to 50% amount. Customer has to pay the difference amount by card/cash, in case the value of the new mobile exceeds the reimbursement amount.

•             Water/Liquid Damage is also covered.

•             Damage Protection PF deduction: up to 180 Days Rs.199/-, 181 to 365 Days Rs.499 (Amount will be deducted in reimbursement amount).

•             Liability of the company will not exceed 50% of the net invoice value (Excluding GST) of the damaged phone under any circumstances.

•             Submission of relevant physical damaged phone is compulsory under any circumstances.